We collect information (Data) from you when you visit our website, subscribe to our newsletter, fill out a form on our website or contact us via telephone or email. When booking a Holiday or joining our Leisure Club (including obtaining a Locals Card), or using some of the facilities or services on offer, you may be asked to enter your name, e-mail address, mailing address, phone number and/or credit/debit card information.
The Data Controller is Atlantic Reach Limited.
What do we use your information for:
Any of the information we collect from you may be used in one of the following ways:
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions, your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic communications, the email address and contact information you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via SSL technology. Information is only accessible by those authorised with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (card details, financials, etc.) will not be kept on file.
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
The Data is kept for the time necessary to provide the service requested, or stated by the purposes outlined in this document, and you can always request that the Data Controller suspend or remove the data. Please contact us using the details below for this.
To contact us by post, please write to Data Controller, Atlantic Reach Limited, Atlantic Reach, Whitecross, Newquay, Cornwall, TR8 4LX.
- Our phone number is 01726 860 775
- Our email address is firstname.lastname@example.org
- Our team can help direct your enquiry to the right person if that person cannot help themselves.